Welcome to Spranila! We are committed to ensuring your orders are delivered quickly, securely, and efficiently. Please review our shipping policy for important details regarding delivery processes and timelines.
We currently ship to all regions within India and offer international shipping to select locations. Availability of delivery options may vary based on your location.
Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping charges are calculated based on the delivery location, order weight, and shipping method selected at checkout. Free shipping may be available for orders exceeding a specified amount, as indicated on our website.
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status. You can track your package directly on the carrier's website.
If there are delays or issues with your delivery, please contact our customer support team at [email protected]. We will work promptly to resolve the issue.
In the event a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional charges may apply for redelivery.
For international orders, customs duties, taxes, or additional fees may apply based on the destination country's regulations. Customers are responsible for these charges, and they are not included in the order total.
If your package arrives damaged or does not arrive within the expected time frame, please notify us immediately. We will assist in resolving the issue and, if necessary, arrange for a replacement or refund.